One-off website and application support
Website & App Bug Fixes Get the Important Things Working Again
A broken form, unexpected error, or unreliable interaction can interrupt the work your website is meant to do. App Wizard investigates specific defects, makes focused repairs, and checks the affected user flow before handing the work back.
Fix the cause of a recurring problem
Some bugs appear every time a button is clicked. Others depend on a particular device, account, or sequence of steps. A useful repair starts by identifying what should happen, capturing what actually happens, and tracing the difference through the relevant code and services.
Our ad hoc bug fixing service suits a defined problem in an existing website or application. We review the symptoms and available access, agree on the investigation and repair scope, then verify the change against the original issue. If the cause points to a larger rebuild or an external provider, we explain the findings and next options before expanding the work.
A good fit when you need
- Contact forms, navigation, or buttons that no longer work as expected
- Errors introduced by a recent website update or configuration change
- Teams with a specific defect and limited developer availability
Focused repairs for broken website behavior
The repair depends on the symptom and your setup. These are common starting points for a scoped bug fixing request.
Forms and User Interactions
Investigate validation errors, failed submissions, broken buttons, and interactions that leave customers unable to complete a task.
Application Errors
Trace reproducible failures through available error messages, logs, and code to identify the part of the application that needs repair.
Browser and Device Issues
Check behavior that breaks on a particular browser or screen size and adjust the affected code for the agreed devices.
Update Regressions
Review recent changes when previously working functionality fails, then correct the regression and check closely related behavior.
From request to handoff
How we approach bug fixes
- 01
Reproduce and Scope
Review the affected URL, expected result, steps to reproduce, and available access. Agree on an estimate for the investigation and proposed repair.
- 02
Trace and Repair
Locate the source of the failure and make a focused change. Discuss any new findings that would materially change the approved scope.
- 03
Verify and Explain
Repeat the original steps, check related interactions, and summarize the repair, validation, and any remaining limitations.
Bug Fixes: frequently asked questions
What should I send when reporting a website bug?
Send the affected page, what you expected, what happened instead, and the steps that led to the issue. A screenshot or short recording, browser and device details, and the approximate time of the failure can help us narrow the investigation. We will identify any code or hosting access needed.
Can you fix a bug in a website you did not build?
We can review an existing website and confirm whether the platform, source code, and available access allow us to support it. Documentation and details of recent changes are useful. We confirm feasibility and scope before committing to a repair.
What if the bug only happens sometimes?
Intermittent issues may need a separate investigation before a fix can be estimated. We look for patterns in timing, accounts, devices, requests, and available logs. If we cannot reproduce the issue, we explain what the evidence shows and what additional information would help.
How much does an ad hoc bug fix cost?
Ad hoc work is billed at $150 per hour with a 15-minute minimum. We provide an estimate for approval before work starts. Investigation time can vary, so an unclear issue may begin with an agreed diagnostic scope before the repair is estimated.
How do you check that a bug is fixed?
We repeat the reported steps and compare the result with the agreed expected behavior. Depending on the issue, we also check related user paths, browsers, or automated tests. The handoff explains what was tested and any situations we could not verify.
Tell us what is breaking
Share the affected page and steps to reproduce the problem. We will help define the investigation and provide an estimate for your approval.